For many businesses, travel is essential to in-person meetings and conferences that can cement relationships between you, your clients, or business partners. Employees need an efficient system to plan business trips to travel with the company. 

In this article, we will walk through a step-by-step guide for how business travel booking works, and certainly enough, it is highly simplified with the help of travel management software.

Understanding Business Travel Booking

Business travel booking is arranging transportation, accommodation, and other travel-related services for employees who travel for work purposes. The primary goal is to plan these trips efficiently, ensuring the employees’ comfort, safety, and cost savings while adhering to the company’s travel policies. This process plays a crucial role in maintaining the smooth operation of the company’s business activities.

Step-by-Step Procedures for Business Travel Booking

1. Establishing a Travel Policy

To get the business travel booking off to a flying start, this starts with creating an all-encompassing company-wide travel policy. This document shall provide a set of rules and procedures concerning the logistics around travel booking, including;

  • Approvals: Who needs to say yes before an employee can book travel?
  • Channel bookings – Most used option to book flights, hotels and car rentals;
  • Caps on expenses: The maximum costs you can claim for parts of your journeys.
  • Credit card lesson: An optimized list of airlines, hotels, and car rental companies with which you can use your delivered benefits.
  • Policy on Reimbursement: Process for Employee Travel reimbursements

A clearly outlined travel policy establishes consistency and reduces costs by establishing appropriate traveler expectations.

2. Planning the Trip
Once the travel policy is in place, the next step is planning the trip. This involves:

  • Identifying the purpose of travel: Determine the specific goals and objectives of the trip.
  • Selecting travel dates: Choose dates that align with business needs and availability.
  • Choosing destinations: Identify the cities or locations where business activities will occur.

Proper planning helps in optimizing travel schedules and avoiding unnecessary costs.

3. Requesting Travel Approval

Before booking travel arrangements, employees must seek approval from their supervisors or the travel management team. This step ensures the trip is necessary and aligns with the company’s strategic objectives.

The travel approval process usually involves the following:

  • Submitting a travel request form: This includes details about the trip, such as the purpose, destination, dates, and estimated costs.
  • Managerial review: The travel request is reviewed by the employee’s manager or the travel manager to ensure compliance with the travel policy.
  • Approval or denial: The travel request is either approved or denied based on the review. If approved, the employee can proceed with booking.

4. Booking Transportation

Booking transportation is a critical component of business travel booking. This includes flights, trains, buses, or car rentals, depending on the destination and preferences.

Flights:

  • Search for flights: Search online travel agencies, airline websites, or travel management software for available flights.
  • Compare options: Consider factors like flight duration, layovers, and costs before deciding.
  • Book the flight: Once a suitable flight is found, book the ticket and ensure that all travel details are accurate.

Trains and Buses:

  • Check schedules: Look for train or bus schedules that fit the travel itinerary.
  • Book tickets: Reserve seats to secure the best rates and availability.

Car Rentals:

  • Choose a rental company: Select a reputable car company that aligns with the travel policy.
  • Book the vehicle: Reserve the vehicle in advance, specifying the pickup and drop-off locations and times.

5. Booking Accommodation

Accommodation is another crucial aspect of business travel booking. The goal is to find comfortable and convenient lodging within the travel policy’s budget limits.

Hotels:

  • Search for hotels: Use online travel agencies, hotel websites, or travel management software to find suitable hotels.
  • Compare options: Consider location, amenities, and costs before deciding.
  • Book the hotel: Once a suitable hotel is found, book the room and confirm the reservation details.

Alternative Accommodation:

  • Corporate housing: For extended stays, consider corporate housing options that provide fully furnished apartments.
  • Short-term rentals: Platforms like Airbnb can offer unique lodging options that might be more cost-effective than traditional hotels. 

7. Using Travel Management Software

Travel management software is pivotal in streamlining the business travel booking process. These tools offer several benefits:

  • Centralized booking: Travel management software consolidates all travel booking needs into a single platform, making managing and tracking reservations easier.
  • Policy compliance: The software ensures that all bookings adhere to the company’s travel policy, reducing the risk of unauthorized expenses.
  • Cost savings: By leveraging negotiated rates with preferred vendors, travel management software helps save on travel costs.
  • Real-time updates: Travelers receive real-time updates on flight statuses, hotel reservations, and other travel-related information.
  • Expense tracking: The software tracks all travel expenses, simplifying the reimbursement process and providing insights into travel spending.

8. Managing Travel Changes and Cancellations

Travel plans can change unexpectedly for various reasons, such as meeting rescheduling or personal emergencies. It’s essential to have a process in place for managing travel changes and cancellations.

  • Modify bookings: Use the original booking channel (e.g., travel management software, airline website) to make necessary changes to flights, hotels, or car rentals.
  • Cancel reservations: If the trip is canceled, ensure that all reservations are canceled promptly to avoid unnecessary charges.
  • Update the travel manager: Inform the travel manager or supervisor about any changes to the travel itinerary.

9. Preparing for the Trip

Preparation is key to ensuring a smooth travel experience. Employees should:

  • Review the itinerary: Double-check all travel details, including flight times, hotel reservations, and ground transportation arrangements.
  • Pack appropriately: Pack according to the destination’s climate and the nature of the business activities.
  • Carry necessary documents: Ensure all required travel documents, such as tickets, identification, and visas, are in order.

10. Post-Travel Procedures

After the trip, there are a few steps to complete the business travel booking process:

  • Submit expense reports: Employees should submit detailed expense reports, including receipts, to claim reimbursements for travel expenses.
  • Provide feedback: Share feedback about the travel experience with the travel management team to help improve future trips.
  • Evaluate travel data: The travel manager should review travel data to identify trends, track spending, and assess the effectiveness of the travel policy.

Save Time and Effort with Seamless Business Travel Booking 

Efficient business travel booking is essential for ensuring productive and cost-effective business trips. By following a structured procedure and leveraging travel management software, companies can streamline the booking process, enforce policy compliance, and achieve significant cost savings. Each step is crucial in facilitating smooth and successful business travel experiences, from establishing a travel policy to managing post-travel procedures.

Implementing these procedures enhances employee travel experience and provides the company with valuable insights and control over travel expenditures. As the business landscape evolves, staying up-to-date with the latest travel management practices and technologies will be key to maintaining a competitive edge.

By Harriet